Privacy Policy

This privacy statement was last updated on December 31, 2021 and applies to citizens and legal permanent residents of the European Economic Area.

In this privacy statement, we explain what we do with the data we collect about you through https://growproexperience.com. We recommend that you read this statement carefully. In our processing we comply with the requirements of privacy legislation. Which means, among other things, that:

  • We clearly indicate the purposes for which we process personal data. We do this by means of this privacy statement.
  • We aim to limit our collection of personal data to the personal data necessary for legitimate purposes.
  • First of all, we request your explicit consent for the processing of your personal data in cases where it is necessary.
  • We take appropriate security measures to protect your personal data and we also require it from parties that process personal data on our behalf;
  • We respect your right to access, rectify or cancel your personal data upon request.

If you have any questions or want to know exactly what data we hold about you, please contact us.

Purpose, data and retention period

We may collect or receive personal information for a number of purposes related to our business operations, which may include the following:

1.1 Contact – By phone, mail, email and/or forms on the site

For this we use the following data:

  • Name, Addresses and City
  • Email address
  • Financial data
  • Date of Birth
  • IP adress
  • Location
  • Phone number

The basis on which we can process this data is:
After the provision of consent

Retention period

We determine the retention period according to fixed objective criteria: Until the visitor requests unsubscription.

1.2 Payments

For this we use the following data:

  • Name, Addresses and City
  • Email address
  • Financial data
  • Date of Birth
  • IP adress
  • Location
  • Phone number

The basis on which we can process this data is:
After the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until the visitor requests unsubscription.

1.3 Newsletters

For this we use the following data:

  • Name, Addresses and City
  • Email address

The basis on which we can process this data is:
After the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until the visitor requests unsubscription

1.4 To support services or products that a customer wants to buy or has bought

For this we use the following data:

  • Name, Addresses and City
  • Email address
  • IP adress
  • Location
  • Phone number

The basis on which we can process this data is: After the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until the visitor requests unsubscription.

1.5 Collection and analysis of statistics for the improvement of the website

For this we use the following data:
IP address
Location

The basis on which we can process this data is:
After the provision of consent.

Retention period
We will retain this data until the service is canceled.

1.6 Being able to offer personalized products and services

For this we use the following data:

  • Name, Addresses and City
  • Email address
  • Date of Birth
  • Location
  • Phone number

The basis on which we can process this data is:
After the provision of consent.

Retention period

We determine the retention period according to fixed objective criteria: Until the visitor requests cancellation.

2. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy Statement. We have a Data Processing Agreement with Google.

3. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that data access is protected, and that our security measures are regularly reviewed.

4. Third Party Websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

5. Privacy and reference to the privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you review this privacy statement regularly to be aware of any changes. In addition, we will actively inform you whenever possible.

6. Access and modification of your data

If you have any questions or want to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
  • Right of access: You have the right to access the personal data that we know about you.
  • Right of rectification: You have the right to complete, rectify, delete or block your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to withdraw that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer them in full to another controller.
  • Right of opposition: you can oppose the processing of your data. We comply with this, unless there are justifiable grounds for the processing.

Please make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete any data of the wrong person.

7. Submitting a complaint

If you are not satisfied with the way we treat or process your personal data, you have the right to lodge a complaint with the Data Protection Authority.

8. Contact details

GROWPRO EXPERIENCE, SL
Calle Ruzafa 25, 2º, 46002 (Valencia, Spain)
Spain
Website: https://growproexperience.com
Email: [email protected]